Product posting deadline

1. Introduction

SweetGrape is committed to providing our customers with high-quality products efficiently and within reasonable timeframes. This Product Mailing Time Policy sets forth the standards for preparing and shipping products after an order is placed.

2. Deadline for Posting the Product

2.1. The period for posting the product starts from the confirmation of payment of the order. The time required for preparing the product and packaging varies according to the type of product, but, in general, the posting period will be 5 working days.

2.2. In exceptional cases, when there are pre-sale or customized products, the shipping time may be longer. This will be clearly and in advance informed on the product page and during the purchase process.

3. Information about the Posting Deadline

3.1. During the purchase process, the customer will be informed about the estimated delivery time of the product. This time frame will be displayed before finalizing the purchase and will be contained in the order confirmation email.

3.2. In situations where there are unforeseen delays in posting the product, SweetGrape undertakes to inform the customer about the situation and provide an updated estimate of the posting time.

4. Order Tracking

4.1. The customer can track the status of their order through the account created on our website. As soon as the product is posted, the customer will receive a tracking code to track the delivery with the carrier.

5. Contact

For any questions or additional information about the product posting time, please contact our Customer Service:

Email: SweetGrapeshop@gmail.com

This Product Posting Deadline Policy is subject to change without prior notice, and changes will be duly communicated to our customers through our website.